📝 Writing Accomplishments

At Symph, an "accomplishment" is the report we submit to clients detailing the value we delivered during a work block. It's essential to write clear, meaningful accomplishments that showcase the impact of our efforts.

Here's an example of an accomplishment:

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✅ Examples of Strong Accomplishments:

Search results now have less duplicates and are more relevant to users, improving their ability to find the information they need.

Search page loading time reduced from 10 seconds to under 2 seconds, significantly enhancing user experience and engagement.

❌ Examples of Weak Accomplishments:

Password Reset

Change Password Page

First name/last name update feature

Validation lock

Database migration

💡 Tips for Writing Impactful Accomplishments:

Focus on the value delivered to the user or client

Explain how your work improves user experience, functionality, or performance

Use clear, concise language that non-technical clients can easily understand

Avoid jargon and technical terms that may confuse or alienate clients

Provide context and specificity

Highlight the specific improvements or changes made

Quantify results whenever possible (e.g., reduced loading time, increased conversions)

Include links to relevant designs or staging environments

Allow clients to easily view and test the accomplishments firsthand

Ensure links are accessible and clearly labeled

Alternatively, you can attach a loom video so they can view the progress directly

Answer the key question: "What has been accomplished in this block, and why is it valuable?"

Example: "Users can now sign in with their Google Account, which is now an easier option in the authentication process and improves user engagement."

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🔄 When to submit an accomplishment

Accomplishments should always be submitted right after a block has been rendered. However, there are a few nuances that you need to be aware of.

The following are guiding principles on when are the right times and situations where you should submit an accomplishment for a project or product block:

In all work rendered for a Client project, you are required to submit accomplishments

Send accomplishments only on blocks where effort was rendered on a project/product.

Product blocks are not required to submit accomplishments by default, but this can vary. Make sure to sync with the product team if accomplishments are required by the product team.

Make sure to sync with your Project Managers or Product Owners for anything that is unclear to you regarding the expectations of submitting accomplishments.

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